PipeDreams

What is the mission?

PipeDreams is on a mission to become the most reputable home service provider in every market nationwide in the US.

Who are the founders?

PipeDreams was founded by Dan Laufer (CEO) and Tyler Green (Head of Marketing), who previously drove growth and marketing in leadership positions at Nextdoor.

Why did Khaled get involved?

While technology has disrupted countless industries, home services still depend on the hands-on performance of skilled local technicians and coordination of schedules. Over the past two decades, intermediaries have emerged to make searching and scheduling easier for consumers, but these aggregated solutions tend to be a patchwork of providers and promises that lead to inconsistent and frustrating consumer experiences that prevent businesses from building deeper loyalty.

PipeDreams is the next gen, tech-powered home services provider that buys businesses with amazing teams and uses technology to build the infrastructure that helps them grow to become industry leading organisations. Its technology layer improves experiences for technicians and customers alike — delivering 5 stars on 91% of customer reviews. It acquires leading businesses in local markets, employs all its tradespeople, and integrates its proprietary technology stack to improve their earnings, productivity, and quality of life while continuing to deliver great services for customers.

PipeDreams’s AI platform matches workers’ skill sets to projects and optimizes job routes and scheduling as well as automates inventory management. With PipeDreams, technicians earn 30% more on average. PipeDreams’s technology layer uses automation, digitization and improved customer/technician experience to drive 100% growth out of an existing business in 24 months.

The founders built PipeDreams to meet and elevate expectations of customers with an end-to-end approach that gets the right person to the right job, ensures that person has upward mobility, and offers opportunities for business owners to scale their visions and brands.